Capitec Bank Cresta Mall horrible service with NTANDO

I am still in disbelief with the appaulling service I received from an employee at Capitec Branch in Cresta her name is NTANDO. THAT THING HAS NO CUSTOMER SERVICE WHATSOEVER. I NEEDED TO DOWNLOAD MY APP ON MY PHONE AND SHE Gave ME HELL. I FINALLY MANAGED TO GET ASSISTANCE FROM A GENTLE MAN MIKAILA WHO WAS VERY HELPFUL AND FRIENDLY. AS FOR NTANDO SHE IS ONE PATHETIC, PETTY AND UNEDUCATED PIECE OF *******. NO SERVICE AT ALL. IF CAPITEC IS GOING TO HAVE SUCH EMPLOYEES I FEEL SORRY FOR THE ORGANIZATION. I TOLD MY COLLEAGUES ABOUT MY EXPERIENCE AND TO MY SURPRISE ALMOST ALL OF THEM KNOW HER.