CAPITEC BANK CRESTA MALL

I am a pensioner of 72 & wanted to open a CAPITEC BANK account this morning at CRESTA MALL.--before I could even putva foot in the entrance I was abruptly " asked" for my ID - - by a young man - NOT A GENT by any manner!! Hevrefused me entrance due to my ID being very old - - upon my insistence he called the manager GERMINAH - - she took her time to come thru from "the back" at which time she reiterated that they would not accept my ID. My problem is that there are so many ********** out there BUT when a pensioner triesvto open a bank account offering to show many ways to back up WHO I AM - - druvers account statement address etc she wasnt interested at all!!! NO DECENCY NO HELP NO MANNERS WHATSOEVER!!!! 😫 😫 😫 😡 😡 😡 😡 😡