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Brenda M

1 reviews | Active since Jun 2010

10 Mar 2025, 11:58

Capitec Bank - Credit division incompetence!!!

When taking out credit with Capitec, I clearly indicated that I get paid the last day of the month. They load the debit order on their end to collect from the 25th of the month, now it shows I am in arrears on my accounts at Experian. Nobody can assist me and I just have to deal with customer services each month

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Mar 2025, 13:39
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.