1 reviews | Active since Jan 2024
Capitec Bank Credit Application
I recently received my WIthdrawal from Debt Review letter from NCR after a long time. I also got two credit reports one from Transunion and the other from Experian, to show how my debts are closed, most have in-fact prescribed and only my valid Foschini account is reflected. Capitec Bank told me the debt review flag is still on my name and that I should get a court order to get this resolved. The following day after consulting the NCR, I went back to Capitec and was told i needed a U7 form from a magistrate court.
I ran over to the Pretoria Magistrate court and was told no such form is issued for this. I returned to Capitec and told the consultant what happened. She then responded that I should wait for 5 days and that even if I did wait, it did not mean I would get the credit I need. I then advised the NCR of what happened and the frustration. I've been with this bank for about 10 years and this will be my last year with them. :(
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
I am very frustrated as after speaking to the consultant on my return from the court, I called the CCS department. I was advised over the phone that no U7 form is required from the Magistrates Court. The NCR official is also at a loss for words as to why I need to get a court order for he rescission of debt review when I am not under debt review. I have contacted multiple financial service providers and they all confirm I am not under debt review. I need a solution to this issue ASAP.
I am very frustrated as after speaking to the consultant on my return from the court, I called the CCS department. I was advised over the phone that no U7 form is required from the Magistrates Court. The NCR official is also at a loss for words as to why I need to get a court order for he rescission of debt review when I am not under debt review. I have contacted multiple financial service providers and they all confirm I am not under debt review. I need a solution to this issue ASAP.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank