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Ulrich B
1 reviews | Active since Oct 2020
24 Dec 2021, 08:52
Capitec Bank continues to prove they are the worst Bank with service.
Capitec Bank really is the worst Bank. For 2 months there has been a problem with my debit card. On their system they can't activate the tap to pay. And the more I tell them I can't activate it by swipping the less they know what's wrong. I mean I can't even use my debit card and its on their side not mine. The best part is they don't even know what's wrong. And their advise isn't working. I am so sick of them. They are ***********. I honesty despise this Bank. They don't know anything about service and can't even fix their own mistakes. They better fix or I am leaving this ******* Bank. Second time I have to deal with them with this garnish.
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Replies (2)Capitec Bank's replyOfficial
24 Dec 2021, 08:55Good day Ulrich
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Dec 2021, 08:55
Official
Good day Ulrich
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
22 Feb 2022, 12:36Hi Ulrich
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 12:36
Official
Hi Ulrich
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
