HP
Hector P

1 reviews | Active since Feb 2024

03 Apr 2024, 01:22

Capitec Bank Complaint Management Services 👎

I'd like to express my disappointment in the Capitec Complaint Services.They are of no help at all and are very quick to close complaint,even though UNRESOLVED.Ni-Shaat Lamb,A Complaint Management Officer from Capitec I'm very disappointed in how you handled my issue with Capitec and Nimble.Not only did you dismally fail at resolving my issue,You also failed at understanding what the problem is and it doesn't look like you even have interest in resolving this.I am not going to let this go until it has been resolved.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Apr 2024, 16:49
Official
Good day Hector 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank