EM
Eric M

1 reviews | Active since Jun 2021

21 Jun 2021, 13:44

Capitec bank complain

Since I reported the problem to you, capitec told me to lodge complain to African Bank but they don't give me their findings so that I can forward them to African Bank ombudsman I am still waiting for them because I can't lodge a complaint without their report.

0
Replies (3)
Capitec Bank
Capitec Bank's reply21 Jun 2021, 13:53
Official
Good day Eric 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

EM
Eric M's update21 Jun 2021, 14:39
Reviewer Update
Thank you
Capitec Bank
Capitec Bank's reply22 Jun 2021, 09:23
Official
You're welcome.