FT
Francois T

1 reviews | Active since Jul 2020

12 Dec 2022, 10:29

Capitec bank collect department

Issue with capitec and there collection department. When send them the letter from debit councilors that se you are upto date. With payment. They keep on calling 2 3 times dae. From thise nr ***. If check number on true call you get capitec debit collection. Capitec your people arresing the clint. And law sae when on debit review you dont have right to call clint. Call the debit. Councilors. And and dit inform my debit councilors off your story of call clint the hall time. There was is. The debit councilors sort it out. I not go drive evertime to debit councilors. To sort story out. If pay 3 to 6 of a debit counselor. You wait intel they pay you by destriping people. Dont jast call. If get again call frou debit councilors. I go complan at people where can complain against the bank. For harresment. Thanks. I can proof that pay from the feb martch and other.

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Replies (2)
Capitec Bank
Capitec Bank's reply12 Dec 2022, 10:32
Official
Good day Francois

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
FT
Francois T's update12 Dec 2022, 10:38
Reviewer Update
It seam inform family not use bank your people dont follow the law. Just cancesel debit review with out call clint. Dit your problem. Because i dit pay at atm. For debit councilors. And can proof it you capitec what do what you wanted. When i use card 2 3 years back. You think can take your money for interste when you wanted on when money come in 15 you take it. Even if it is not may sal
Ry a
T that time. Wrong big issues with capitec they do what they wanted. Not when clint se when you can take it of. When se close account they se no you own use money. Now bank accounts just laai there. I not even know where the card or rember the pin.