Capitec bank client

Last week Friday I deposited money to my account using my bank card and while in the process the ATM just when on deposit error and the money did not and still do not reflect till today. I contacted their ATM dispute department but still not yet resolved the issue, from the 24-48 hours till today and it’s going to be Thursday. Just requesting that they resolve the matter Immediately.. they can track the progress using that information Cell no ***

*** That’s the reference number I was give.