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1 reviews | Active since Jun 2019
04 May 2020, 10:34
Capitec Bank Clerk rude (Ottery Value Centre)
Monique at Capitec Bank does not know how to treat clients. She is very rude. I am just leaving capitec bank now (4/5/2020) at 10:30am, and the way she is treating clients is not right. I understand covid 19 has put everyone on edge but disciplined people are not taking it on others. Please Manager talk to this woman. She is so rude.
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Capitec Bank's replyOfficial
04 May 2020, 11:17I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply04 May 2020, 11:17
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank