Capitec Bank call centre - Bad service

<p>I have had a terrible experience with Capitec Bank's call centre when i tried to access my account information through their call centre. The call centre agent asked me questions about the information linked to my account to verify if he was talking to the right person but he told me that I had failed the verification test meaning that I do not know my own information linked to my account. I found this to be pathetic and very annoying and I am very disappointed with the service I got from Capitec.</p>