SG
Simon G

1 reviews | Active since Jun 2019

16 Dec 2021, 01:11

Capitec bank

Capitec bank takes time to revert back to me due to incident number and I edge most capitec client to consider other banks like ABSA and Netbank, because now is like it helps ******** and in most cases when they give feedback afterwards it always negative response. Like since I have been awaiting for 14 days yet their consultants tell about investigations which the unprofessionalism of capitec told me that 20 days ago. I request hellopeter to expose this Capitec bank nd request it to serve the clients complying with NCR. however I still have incident number in my position of which lazy consultant requested it 20 time nd still hey have done nothing nd i also believe that i will come back here to telling than they gave me another incident number.

Capitec Bank doesn't care about clients so please South Africans consider other banks.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Dec 2021, 06:07
Official
Good day Simon 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank