ML
Melischia L

1 reviews | Active since Jan 2020

27 Jan 2020, 16:29

Capitec Bank

Very slow with responding to a request and if they answer indeed it’s with “we’ll respond within the next 2 working days”. I am still waiting with my request. Very disappointing!

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Jan 2020, 09:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply06 Feb 2020, 10:53
Official
Good day, 

The matter has been resolved.

Kind regards
Capitec Bank