Capitec bank

I have one capitec back worker that when in my account with my approval her name is Lucy Vezi Over the weekend she was I client for bolt I wa the driver so she didn't have cash to pay me because we didn't find a working absa atm so she took my cellphone number that shell send me the cash on Sunday then I called her on Sunday to check if she did send the cash but didn't not answer my calls then on Monday she sends me a absa cash send but when I get to 3 atms it's not in I told her then she said I must send her my account details I did that so this morning I WhatsApp her to ask about the cash she started to tell me that she works for capitec she can open my account to show me that I can do anything to her why must be on her back about a lousy R111 then she took pictures of my account details showing me how much I have in my account