LM
Lucas M

1 reviews | Active since Nov 2015

22 Nov 2015, 07:22

Capitec Bank Branch

I'm a Capitec bank client and I also referred my parents to open a savings account with capitec and they are now the account holders. They are living in Monsterlus - Mpudulle(Mpumalanga area) and their nearest complex is called Moratiwa which has banks except Our favourite/reliable Capitec Bank. The challenge is that they are driving to Groblersdal which is +-300 km return trip should they want to do banking and this inconveniencing for them and I am also struggling to transfer them funds as I feel sorry for them to travel so far. I believe this doesn't affect us only but all capitec customers living in that area. Another thing is that there's no even Pick n Pay/Checkers to do withdrawal and the other atm banks charges are ridiculous. <br> Please, please, please....consider our plea and take urgent action. <br> <br> Regards<br> Capitec Customer

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Nov 2015, 08:58
Official
Hello Aubuty8353,

I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank