LN
Lungile N
1 reviews | Active since Jan 2022
09 Feb 2022, 11:28
Capitec bank bottom of the barrel services!!!!!
@Capitec bank how do you feel knowing your client service is bottom of the barrel? At this point I am only disappointed at myself for choosing to bank with you, all those people online were right about your services, absolutely disgusting to say the least. It has been almost two months and what was suppose to take 30 days still is not resolved to make matters worse no communication or nothing from you.
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Replies (3)
Capitec Bank's replyOfficial
09 Feb 2022, 11:31Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Feb 2022, 11:31
Official
Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LN
Lungile N's updateReviewer Update
09 Feb 2022, 12:29with all due respect that is no longer enough, I have spent so much money calling only to be told we are doing a follow up and well get back to you but no one ever does, even spoke to a team leader who promised to call but never did!!
LN
Lungile N's update09 Feb 2022, 12:29
Reviewer Update
with all due respect that is no longer enough, I have spent so much money calling only to be told we are doing a follow up and well get back to you but no one ever does, even spoke to a team leader who promised to call but never did!!
Capitec Bank's replyOfficial
04 Mar 2022, 08:22Hi Lungile
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply04 Mar 2022, 08:22
Official
Hi Lungile
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank