CAPITEC BANK BLOCKED MY ACCOUNT FOR MONEY THAT WAS DEPOSITED BY CUSTOMER.

HELLO PETER!!!

My Name is Maite Donald. Please help me with My Capitec Account Number that was Blocked by Capitec few weeks ago without calling or Sending me messages even today.

Im a self employed person who sell betting vouchers and most of My customers I got them on facebook betting group.

On 31st January to 03 February someone bought R3000 voucher from me (Deposited into My account) requesting me to help with voucher. I printed them and snd to her on Whatsapp.

After 3rd days, Capitec Blocked My account and when I go to branch they telling me that money deposited into My account was reported as *****.

They told me that only person who can unblock it is the person who reported it. I tried to talk to her she is no longer responding.

I went to Police Station to seek help. They adviced me to write affidavit and print proof that shows indeed it was business transaction between me and customer.

I submitted them to capitec branch in Polokwane and I was told that is not enough evidence yet they never call me for questioning.

Last week I went to inquire I was told that They wont unblock it unless the person reported it unblock it. Police even told me If it was ***** why the person who reported it is not opening case for me so that I can also show them proof.

Till today. Capitec never contacted me nor ask me questions regarding that. I feel like they treated me unfairly as im loyal customer.

I dont know what to do now Please help me.