CAPITEC BANK BLOCKED MY ACCOUNT

Hello

I am beyond disappointed with Capitec bank, I have been a loyal customer since 2018. My account was blocked on Friday after receiving a clients money in my account since I am a runner (I stock for resellers outside Durban) when i called the bank on Friday I was told that someone by the name of Joanne/Johanna called in saying he/she sent me cash send. First of all I don't have a customer by that name, I have never taken any order sent by Capitec cash because of the long queues, I only take money from pep and in my account. There was no investigation about this, i was not informed about this they just took a decision to stop my account. I went to the bank yesterday and was asked to wait 24 hours to receive a call explaining why my account is blocked till now nothing. I am already loosing customers because of this, they are thinking I am a ****. All I need from them now is just my clients money so I can take it to a bank who will appreciate me, I feel like Capitec has failed me as a client. The consultant that was helping me yesterday had a very bad attitude, I felt like when I asked for clarity he expected me to know most of the answers for the Question that I asked him like I work for Capitec. Please Hello Peter help me 😭😭😭😭😭😭😭😭😭😭😭😭😭