NS
Nomvula S

1 reviews | Active since Nov 2020

11 Nov 2021, 00:08

Capitec bank blocked my account

Capitec bank blocked my account since 2018 because someone just decided to be nusty and report my account. I wonder how namy accounts are blocked by capitec without doing proper investigation or getting information from both parties

0
Replies (3)
Capitec Bank
Capitec Bank's reply11 Nov 2021, 07:31
Official
Good day Nomvula

 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank
 
NS
Nomvula S's update13 Nov 2021, 08:04
Reviewer Update
I would like to thank Capitec bank and their friendly staff to attend on my matter. My account is now open and I'm wishing for a great business journey with them thank you very much
Capitec Bank
Capitec Bank's reply17 Feb 2022, 20:10
Official
Hi Nomvula

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank