CM
Christian M

1 reviews | Active since Oct 2019

31 Oct 2019, 13:10

Capitec bank blocked my account

In 2016 my account was blocked at Capitec when I asked why they said I playing a Ponzi scheme of which I did not,what happened is that at my previous job I was retrenched and they paid all my money to capitec bank then I started a business to leave with where I was selling goods online and direct to people, some were paying me via bank deposit, I think is that time they anticipated that I am in Ponzi scheme because people were active in Mmm ponzi scheme by those times of which I was not put of it. Even now my Capitec account still blocked they don't want me any more

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Nov 2019, 09:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply26 Nov 2019, 14:56
Official
Good day Mr Mvuyana 

Thank you for providing me with an opportunity to look into your matter.

As per our telephone conversation, I trust your matter has been resolved and closed on our end. 

Should you have any further queries in this regard, you are more than welcome to contact us.
Kind regardsComplaint management Capitec Bank