1 reviews | Active since Oct 2015
Capitec Bank - Blacklisting Facebook payments disrupting many a small business Facebook add accounts
Capitec Bank support agents and branches are uninformed about the decision the Bank took to Blacklist Facebook as they are unable to implement ***** controls. (2 calls, one branch visit, no one could help). Called today and got someone that stated that Facebook was blacklisted by the bank and apparent communications were sent out. I have never seen it, nor was the first 2 support agents aware, nor the Okavango Branch. Leaving my Facebook add account unusable as Facebook won't allow a change in payment method until the overdue amount, linked to the Capitec card is paid. Capitec disrupting small businesses marketing efforts due to their not investing in proper ***** team and taking the easy way out in blocking all payments. Shame on You!!!!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
