UK
Ursula K
1 reviews | Active since Dec 2019
25 Jan 2021, 19:42
Capitec Bank
Another bank settled loan amount in full last week. Despite the settlement, they argued that the other bank should have requested a settlement letter and therefore they deducted full installment as so called interest! *******! Dealing with their so-called Team "leaders" even worse! What attitude! Why must team members call them Mr / Mrs etc. What an environment. Game on Capitec. This is not the end of this.
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Replies (1)Capitec Bank's replyOfficial
25 Jan 2021, 19:45Good day Ursula
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Jan 2021, 19:45
Official
Good day Ursula
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
