UK
Ursula K

1 reviews | Active since Dec 2019

25 Jan 2021, 19:42

Capitec Bank

Another bank settled loan amount in full last week. Despite the settlement, they argued that the other bank should have requested a settlement letter and therefore they deducted full installment as so called interest! *******! Dealing with their so-called Team "leaders" even worse! What attitude! Why must team members call them Mr / Mrs etc. What an environment. Game on Capitec. This is not the end of this.

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jan 2021, 19:45
Official
Good day Ursula

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank