JM
Jason M

1 reviews | Active since Dec 2017

31 Oct 2019, 12:29

Capitec Bank, Bayside, Best ****** Bank!

I went to the Bayside branch and was treated in a friendly manner. The staff are professional, polite, and helpful. The gentleman serving me helped me choose the best account for day to day and online shopping. He then allowed me to set up my banking app myself. About a month or two later, my phone was ******. Sadly I had forgotten my online password. I downloaded the app, went into Capitec and it took just some fingerprinting and a quick few other things to activate the app on my new phone. On both occassions I was served promptly in spite of how crowded it was. After being with FNB for 16 years (since 18), I am thinking of even switching my business account to Capitec. They may cater to the poorer class, but they are an upper class bank in professionalism.

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Oct 2019, 16:14
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

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Capitec Bank