CS
Corné Smith-Verwey
1 reviews | Active since Oct 2018
23 Oct 2018, 19:10
Capitec Bank banking app - THEFT
On 2 October 2018 I loaded my mobile number (prepaid) from my bank app. After numerous emails the money didn't reach my Vodacom account and Capitec has not refunded me. BAD CUSTOMER SERVICE. Do NOT make use of their app - they take money and keep quiet.
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Capitec Bank's replyOfficial
24 Oct 2018, 09:11I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply24 Oct 2018, 09:11
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank