Capitec Bank- Bank Better....Ja RIGHT

I recently opened an account with Capitec bank. I took out a small short term loan and opened a credit card account. The process was easy at first but now it has become an absolute nightmare. The slogan is "It's time to bank better", well I have had a terrible experience and as soon as my short term loan and credit card is paid off I will be closing my account ASAP!!!! All I wanted to do this morning was change a debit order date so that my debits don't get returned but the bank dictates what day they debit you because they don't trust their customers. I was told that they want to recover their money first before you spend your money in your account. They work out your payment routine and debit you at different times of the month according to that but all I wanted was a fixed debit date in order to ensure that the money is available for them to debit. I was told they cannot help me and the debit will go off on Friday even though I only get paid on Monday. I was told I will just have to pay the debit return fees and deal with the bad credit rating. I feel like a ******** to Capitec Bank and I would SERIOUSLY NOT RECCOMEND THAT ANYBODY BANKS WITH THEM. I will say that to anybody that asks me and even say that to anybody that will listen.