Capitec bank bad service

Hello Peter

My name is Noxolo Dlamini I am so disappointed with Capitec bank they blocked my account without my permission, they called me for reversal of a client from my account, I told them that in the i don't have anything in my account but instead I'll send money to the client in a form of a deposit so I asked the client to send her bank details she's refusing she tells me to send money at Pep of which I can't so now I received my Sassa payment on my blocked account I asked her to go to the bank ask for reversal from my available funds she must ask the consultant to call me for reversal she's still refusing why Capitec do such? While this person clearly did this in purpose not that she wanted her money because I try by all means to refund her money she's refusing, I really don't understand why Capitec bank still blocked my account please please I beg you do something I really hate the way Capitec treats it's clients recently they have bad service ever.

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