Capitec bank

on the 8th December I went to Capitec ATM around my Area to withdraw cash yes I got to the ATM the withdrawal was successfully. I withdraw R500 the ATM gave me R300. I called the call center to put in a claim. I spoke Buhle Bonke case was logged no one called me back to update when I call to fallow up I spoke to Lerato she advised that my claim was unsuccessfully. I feel that my bank failed,prejudiced me i wasn't treated fairly as the consumer. investigating on the ATM and reimburse my money that what should have happened not to reject my claim and not getting the feed back from the bank i would not call the bank if the incident did not happen and i wont make up such a story .that shows me that i should not trust you with my money.

I am happy i saw the red flag early i am taking my business else such a bad service for your loyal clients i am really disappointed..