Capitec Bank

Capitec bank is so unprofessional. I was depositing R950 to my moms account on the 30th September and Capitec ATM bank. After I inserted my money the machine wrote “Deposit cancelled “ . Ran quickly to the consultant and one of them was there they witnessed it . Since then I have been going to the branch to claim my money back , all they could do was to tell me that “we’re waiting for feedback from our bosses”. Monday they said Wednesday which was today. On Monday they sent R200 claiming that it was the money I was trying to deposit. How? I demanded to see the Atm’s footage with them and I was told that their ATM’s doesn’t have cameras and how is that my fault??

Today they told me straight that my remaining R750 I won’t get it. How? This is my second week of not attending classes because I’m owing at my college . Capitec bank , please give me my remaining amount . I need to pay my fees.