Capitec bank

I was to deposit money to my account at the capitec branch at Brits village mall in North West the i see the 2 Atm's is offline then i stand in the queue to deposit money in the branch the the lady who assist me did not let me know that if i going to deposit money to my account in the branch at the teller that they going take R4 for every R100 and now they take some of my money in my bank account for the deposit fees.

So i want my money back you must make a plan because its not our customers fault that the Atm's of capitec is offline.

So i need a answer within the next day.. 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠