PS
Palesa S

1 reviews | Active since Mar 2009

08 Oct 2018, 16:14

Capitec bank ATMs never work

Capitec bank you never service your ATMs. The atm ya primrose square has been offline for the past 4 weeks that’s the whole month. Now we can’t even withdraw money. Where do you think we should your atms if you are failing to survive them? You go to Bedford centre you have a big branch but can’t make deposits. You go to Germiston same story your atm can’t make deposits cos it’s offline. What is wrong with you people ?

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Replies (2)
Capitec Bank
Capitec Bank's reply09 Oct 2018, 08:53
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply10 Oct 2018, 15:15
Official

Good day Ms Sehlako

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer