MC
Muneeb C

1 reviews | Active since Aug 2021

30 Aug 2021, 12:28

Capitec bank ATM issue

On 23.07.21 i with drew R1000 cash from a capitec ATM... I only received a R300 cash .... My request to dispute this was apparently declined... I cant see why as i have only received a R300( 6 x R50 notes) Ive tried disputing this but have been on this call for more that 30min on ***(Ref ***5) with no options or anyone to answer on it. Capitec has never called me back as i was told. When ever i needed feedback i had to go and track down whats the latest update...

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Aug 2021, 12:31
Official
Good day Muneeb 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank