Capitec bank are *******

Item: Capitec Bank
Rating: 1
Author: OLGA C

They are theives. Unconcerned with the clients position. Capitec froze my savings account in July without informing me. I tried on many occasions to find out why and was given the run around. A client of mine paid me via snapscan on the 30 August 2019 the asked for a PDF documents as proof of the deposit which was given to them. They are refusing to give me my money. And also said that they will not be reopening my account. WHY ******* I WANT MY MONEY I WORKED FOR IT

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Replies (2)

Capitec Bank's replyOfficial

11 Oct 2019, 11:35

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply11 Oct 2019, 11:35

Official

Capitec Bank's replyOfficial

28 Oct 2019, 15:45

Hi Olga

Please respond to our email, as we have tried to contact you a number of times to no avail.

Kind regards
Capitec Bank

Capitec Bank's reply28 Oct 2019, 15:45

Official

Hi Olga

Please respond to our email, as we have tried to contact you a number of times to no avail.

Kind regards
Capitec Bank