TM
Thabani M

1 reviews | Active since Jul 2018

20 Jul 2018, 10:20

CAPITEC BANK ARE ******

In 2016 apparently Capitec Bank decided to put a hold status on my account number ********** 548 after i had received my only salary,i phoned them a thousand times and i even went to the branch several times but i didn't get any assistance, for 2years now they claiming to be investigating where that money came from. I went to Four Ways branch yesterday all i got was an (incident number ********** 5) for the 18th time, i cant even access my account and my money, Capitec staff is clueless and untrained, they cant even get hold of the so called Forensic department of which i don't even think that department does exist, Capitec Bank claim to be the peoples bank or bank for the disadvantaged while this organization is operated by ******, people who are taking from the disadvantaged, PLEASE DON'T open a Capitec Bank Account, the experience is just too draining and exhausting.

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Replies (2)
Capitec Bank
Capitec Bank's reply20 Jul 2018, 11:59
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply23 Jul 2018, 12:44
Official

Good day Mr Mabaso

As discussed telephonically, I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank