BD
Bongiwe D
1 reviews | Active since Feb 2021
07 Sept 2022, 05:55
Capitec Bank Application glitches
I'm sue I'm not the only experiencing this, so yesterday I downloaded the app because I wanted to send someone money but I couldn't. They couldn't verify my identity. It wrote thus "the Department of Home Affairs is not available to confirm your identity" imagine having to travel to town just to withdraw & deposit. Something I could have done @ home. Please get it sorted soon please!
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Replies (2)
Capitec Bank's replyOfficial
07 Sept 2022, 06:13Good day Bongiwe Dlamini
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Sept 2022, 06:13
Official
Good day Bongiwe Dlamini
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BD
Bongiwe D's updateReviewer Update
07 Sept 2022, 06:17😊No need to give me a call, fixing the app would be much appreciated thanks .
BD
Bongiwe D's update07 Sept 2022, 06:17
Reviewer Update
😊No need to give me a call, fixing the app would be much appreciated thanks .