RV
Rudolf V
1 reviews | Active since Dec 2015
26 Jan 2025, 15:57
Capitec Bank app unable to take selfie to allow login
Access to bank account prohibited by selfie Today 26 January, I go onto my banking account just to NOT being able accessing my account via my computer. The banking app requires a selfie to be taken but then doesn't ALLOW me to take the selfie. No matter how you try the app does not go into selfie mode. This is not the first time these symptoms occur.
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Capitec Bank's replyOfficial
27 Jan 2025, 07:14Good day Rudolf,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply27 Jan 2025, 07:14
Official
Good day Rudolf,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec