ZB
Zanodean B

1 reviews | Active since Oct 2018

16 Oct 2018, 13:03

Capitec Bank App - To Have Or Not So Fortunate

Capitec Bank as far as service goes is not good but i guess on par in relation to its competitors, when i joined capitec at the time Global One was introduced to South Africa, I thought they might make a difference in the banking monopoly of SA, I thought at this day and age they would have caught up with being "innovative", and not be as mainstream as the rest. I do not know about the other Banks but Capitec Bank app/s still does not cater for any Windows OS phones only Android and this they proudly say to you and appologise afterwards.

This issue was brought to Capitec's head office attention a few years back as a complaint, The app is free, internet banking application and transactions costs. The attitude recieved from head office is "don't ask funny question,why don't you change your phone to Android.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Oct 2018, 15:26
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank