PB
Pegasus B
1 reviews | Active since Feb 2011
31 May 2021, 11:19
Capitec bank app foul up!
I would have given them ZERO stars if I could. Activating your new bank app, is to say the least...a Horror! Nothing works!! Highly disappointed in the Bank and their service. And trust me, I am not the only one! Seriously thinking of leaving this bank for one of my other, yes they are more expensive, but at least you get service!
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Replies (2)
Capitec Bank's replyOfficial
31 May 2021, 11:26Good day Vivienne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply31 May 2021, 11:26
Official
Good day Vivienne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
PB
Pegasus B's updateReviewer Update
05 Jun 2021, 11:18- Thank you for your response. I went in to the Branch, to get it sorted out. Please do attend to the app problem, for the sake of the other customers.
PB
Pegasus B's update05 Jun 2021, 11:18
Reviewer Update
- Thank you for your response. I went in to the Branch, to get it sorted out. Please do attend to the app problem, for the sake of the other customers.