SK
Sonwabo K

1 reviews | Active since Nov 2015

21 Jun 2021, 14:34

Capitec Bank APP, compatibility issue

Capitec introduced a new APP that is not compatible with my phone Galaxy note S3. Now they have deactivated the APP, I suddenly knew that they are forcing us to but new android phones which we can't even afford. I believe they have a business with these tech giants and they are bringing us on board as part of leverage. I'm so disappointed with the bank. Capitec is literally forcing & trapping us to buy a new phone, we can't afford them and now it's even difficult because we are used to transact using the APPs.

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Jun 2021, 14:37
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank