1 reviews | Active since May 2016

01 Oct 2022, 11:13

Capitec Bank App

Is there a reason why Capitec Bank App is always not available at month end? Each month or second Capitec Bank App is notavailable to be used and that's where we need itthe most. Is it not time you fire that person who looks after that app. Is clearly to me that he does not know what s/he doing.

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Oct 2022, 11:34
Official
Good day 

We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologize for the inconvenience. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply03 Oct 2022, 10:13
Official
Good day  Treasure

We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank. 

 Kind regards 
Capitec Bank