DM
Daniel M

1 reviews | Active since Aug 2019

11 Aug 2019, 03:08

Capitec Bank App

Why does Capitec bank have a constant technical issue with the Capitec App? Activation Email is delayed up to 5-10 hours!!! This is so frustrating!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Aug 2019, 11:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply30 Aug 2019, 07:51
Official
Good day  Daniel M 

As per our telephonic discussion, your matter has been resolved.

Should you require further assistance, kindly contact us directly.

Complaint Management
Capitec Bank