TS
Thahane S

1 reviews | Active since Dec 2021

31 Dec 2021, 05:25

Capitec bank and their poor service

I will never recommend capitec bank to any ofy family members or friends their service is very bad. Capitec blocked my account without my concern what is very strange is they allow money to go into that account but I can't have access to it

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Replies (2)
Capitec Bank
Capitec Bank's reply31 Dec 2021, 08:01
Official
Good day Thahane 

 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply24 Feb 2022, 08:41
Official
Hi Thahane

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank