BN
Bhekinkosi N

1 reviews | Active since May 2020

01 May 2020, 18:14

CAPITEC BANK AND REYESK *****

I am so annoyed with this bank, it gave my details away to an International company by the name of REYESK from New York, they took money from my account as if I did an online purchase, I Do not know this company and I've never bought anything from it, they took more than R600 from my savings account without any explanation. I called Capitec and they just stopped the card and they did not investigate the matter. I'm changing to another bank but I must say I am disappointed with Capitec and this New York Company should be investigated, it cannot just take our money without any reason, this is pure ***** and I'm hurt, especially during the Covid-19 Pandemic, we need every cent and we are not even working, this is not right

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Replies (1)
Capitec Bank
Capitec Bank's reply04 May 2020, 08:57
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank