EW
Elmarie W

1 reviews | Active since Nov 2018

29 Jul 2020, 16:00

Capitec Bank and Experian

I am battling since April with Capitec bank to correct false information that they have send to the credit bureau. I was notified on 20 July 2020 that ny credit report was rectified only to see today that all the false information was back on my credit report again.Now i do not know if there is some *********** person at the credit bureau who do not know what they are doing or if the problem is at Capitec.This is causing severe problems for me and i need a lawyer to help me with this please.I cannot believe this and is unacceptable.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jul 2020, 16:53
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank