Capitec Bank and Easy Equities Partner

I opened an Easy Equity investment acc on Capitecs referral as a good place to invest. When I got retrenched I had to cash out all monies I could for obvious reasons. One of the investments had to be done through forex. This money was received by capitec. Millions of ignored emails regarding this money were blatantly ignored by capitec. As a last ditch effort I recently once again emailed them, they informed me they returned the investment monies to the overseas bank that sent it. Supplying me with no proof of such. I don't have the Easy Equity app on my phone any longer so there is no way to find my money now. Think twice before investing with capitec or a partner of theirs because you too could loose your money and it all just gets neatly swept under a carpet.