******* Capitec Bank and Cannot be trusted

Dear Avril/Ronel

Furthermore on my follow up on this matter

I phoned South African Reserve bank yesterday they confirmed they did not put a restriction on the account as you have mentioned its SARB who put restriction on my account to me, it's untrue. They confirmed why they released the money and put a restriction ton the account? Also they confirmed there is no further instructions they will send to Capitec bank about this money R3.6m they have released it to be accessible to me, on my follow up with Avril she confirmed they are waiting for an instruction from SARB to lift up /activate my account What you have told me is a lie. Also they advised me to report this matter and Capitec bank direct to Ombudsman which I did

If this matter is not resolved I am going to report Capitec bank to FSCA . Why did you stop my account after the money has been released by South African Reserve bank? I have been following up on this payment since the 1st of August 2025 until now still no feedback from Capitec about my money. My account details is as follows Account holder:Mlungisi Wilfred Cebiso Account Number:*** ID number: ***

Regards Mlungisi Wilfred Cebiso ***