CAPITEC BANK AND AFRICAN BANK

SO AS PER TELECOM WITH MAX MONDAY 21 JUNE 2021 12H06 TO 12H39……….

JUST TO MAKE IT CLEAR AND GET IT CLEARED UP………

10 JUNE 2021 MONEY WAS ****** OUT OF MY ACCOUNT BY “PORTIA SIMELANE” APPARENT CAPITEC EMPLOYEE.

1. 2 CASH SENDS R2000( C***) AND R3000(C***) CASE REFERENCE NUMBERS ***7 AND ***3 WAS TAKEN FROM MY SAVINGS ACCOUNT (WHICH CAPITEC EAST RAND MALL CONSULTANT WAS ABLE TO REVERSE, WITH THE HELP OF CAPITEC CLIENT CARE IN CAPE TOWN. THIS MONEY, R5000 WAS DRAWN FROM THE ATM AT CAPITEC EAST RAND MALL WITH ASSISTANCE FROM THE CONSULTANT. SAVINGS ACCOUNT WAS THEN AGAIN OR WAS STILL LOCKED SO AS TO NO ONE BEING ABLE TO ***** ANYMORE MONEY(WAS ALSO INITIALLY DONE WHEN I SPOKE TO CONSULTANT ON PHONE WHILE MY MONEY WAS BEING ****** VIA APP…….NOT AMUSED), I WENT TO CAPITEC EAST RAND MALL IMMEDIATELY ON THE 10TH JUNE 2021, AS EXPLAINED ABOVE WHERE I GOT ASSISTED TO STOP THE SEND CASH TRANSACTIONS FROM ALSO BEING ******…….

2. R27 000 WAS REMOVED FROM MY CAPITC ACCESS FACILITY, PLACED INTO MY SAVINGS ACCOUNT, A BENIFICIARY WAS CREATED FOR VIP PLATINUM (AFRICAN BANK ACCOUNT NUMBER ***) AND A DEBIT ORDER OF R16 000 WENT OFF. THIS ALL IN THE SPAN OF A MINUTE WHEN THE SO CALLED CAPITEC EMPLOYEE “PORTIA SIMELANE” WAS ON THE PHONE WITH ME, DROPPED HER CALL, GOT ASSISTANCE FROM CALL CENTRE AND FROM THERE WENT TO CAPITEC EAST RAND MALL BRANCH AS ADVISED WHERE REFERENCE ***2 WAS CREATED (MISSING R27 000 FROM ACCESS FACILITY ETC.)

3. 17 JUNE 2021 A REFUND OF R5913.00 WAS RECEIVED (AFRICAN BANK REFUND FOR ACCOUNT ***) AND NOW AS PER CAPITEC THIS IS PART OF THE R16 000 THEY COULD “SAVE” AND SO GRACIOUSLY TRANSFERRED BACK INTO MY CAPITEC SAVINGS ACCOUNT, WHICH WAS THEN TRANSFERRED BY ME TO THE ACCESS FACILITY……

4. 21 JUNE 2021, SENT EMAIL, AGAIN, RECEIVED CALL FROM MAX FROM CAPITEC, EXPLAINING THAT THE R11 233 WAS MONEY PUT ON HOLD IN MY SAVINGS ACCOUNT, WHICH ACCORDING TO MAX FORMED PART OF THE R27 000 TAKEN FROM MY ACCESS FACILITY, AND THE OTHER R10 087 (WHICH WAS PART OF THE R16 000 ******** DEBIT ORDER, IS NOW LOST AS IT HAS BEEN USED AND I AS THE CAPITEC CLIENT NOW MUST BEAR THE BRUNT OF THAT LOSS!?!?!?!?!?!!!!????

REALLY!!!!!! NO!!!!!! I DON’T THINK SO!!!!!! HOW IS IT POSSIBLE THAT CAPITEC AND AFRICAN BANK WERE ONLY ABLE TO SECURE R5913.00 OF A R16 000 ******** DEBIT ORDER!!!!!!! NOW IT SEEMS CAPITEC AND OR AFRICAN BANK IS *****ING MY MONEY FOR REAL!!!!!!

HOW CAN AND WHY SHOULD I NOW SIT BACK AND TAKE A LOSS OF R10 087!!!!!!!! IT’S A LOT OF MONEY TO “JUST WRITE OFF”….

I WOULD LIKE A SENIOR MANAGER FROM CAPITEC AND AFRICAN BANK CONTANCT ME ***)

AT THIS STAGE I HAVE LOST ALL FAITH AND TRUST IN CAPITEC AND AFRICAN BANK…….