Capitec bank allows *****

Capitec bank refuses to reverse unauthorized deductions if its a subscription. They fail to understand that we cancel subscriptions but these companies forcefully take our money even after this. Capitec why are you not taking instructions from your clients? All banks allow us to reverse unauthorized transactions, why not you? You don't even have the decency to ask us for proof of cancellation before you reverse the payment. I have had 3 deductions from Rain this month for an *** I closed in January kept billing me for it. This matter with Rain is coming since January. Again in April they did the same. When I spoke to capitec they just say "we don't reverse subscriptions ". No exceptions are made, no proof was asked for, just simply that. Capitec you are exposing us, allowing people to just take from us when we canceled 9 months ago. Today Rain deducted yet again, twice last week and today. Yet capitec bank whom I've banked with for over 10 years says they cannot help me. How is that possible. I am unemployed Capitec and every cent counts. You need to do better, think bigger and ask us for proof of cancellation then reverse the funds. I have been fighting with Rain since January and they keep taking the little that I have and my bank allows them because capitec bank refuse to reverse subscriptions. That is their final decision. People consider going back to the traditional banks because they listen to their clients regardless. Capitec bank is just disappointing. The underdog is always kicked!!!!