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slindile M

1 reviews | Active since Oct 2018

24 Oct 2018, 10:30

Capitec Bank-Alexander branch

I really had a bad experience with Capitec Bank, I wanted to register my card for online shopping and the was so rude to me said I must use the app to do that. Been trying since last week till today I have not received my verification code. And I need to pay ASAP for something online.

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Oct 2018, 11:42
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Tando Mfengwana will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank