1 reviews | Active since Jun 2018
CAPITEC BANK ALBERT STREET SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!
Worst experience ever. Capitec Bank (Albert Street Durban Central) has no system and is non customer care friendly. They have given me a run around for the past 2 hours just to have a simple saving's account opened. I sat there over 30min waiting to get assistance, they staff where busy having their own personal meeting while i was awaiting to be assisted. I was given a form to have it signed as i was using another person's proof of address, i had to take the person with me to the bank to have the form signed but only to be told 2 hours later that the person needed to be a family member however the form stated friend or border. After all this drama they still was not able to assist me. I WILL NEVER EVER BE A CLIENT OF CAPITEC BANK EVER DUE TO THIS THAT IS THE REASON THEIR DIRECTOR WAS LOCKED UP FOR THEY ARE FULL OF ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
