GG
G-Man G-Man

1 reviews | Active since Jun 2018

21 Jun 2018, 14:11

CAPITEC BANK ALBERT STREET SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!

Worst experience ever. Capitec Bank (Albert Street Durban Central) has no system and is non customer care friendly. They have given me a run around for the past 2 hours just to have a simple saving's account opened. I sat there over 30min waiting to get assistance, they staff where busy having their own personal meeting while i was awaiting to be assisted. I was given a form to have it signed as i was using another person's proof of address, i had to take the person with me to the bank to have the form signed but only to be told 2 hours later that the person needed to be a family member however the form stated friend or border. After all this drama they still was not able to assist me. I WILL NEVER EVER BE A CLIENT OF CAPITEC BANK EVER DUE TO THIS THAT IS THE REASON THEIR DIRECTOR WAS LOCKED UP FOR THEY ARE FULL OF ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Jun 2018, 15:36
Official

I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank