Capitec Bank Airtime

Item: Capitec Bank
Rating: 1
Author: Sikelelwa N

My name is Sikelelwa Ndaliso. I have a Capitec savings account. On 5 May 2020, I bought airtime through the Capitec Banking App. To date, my account has not been recharged. I have called Capitec numerous times and I was informed that my query has been escalated. I was provided with this reference number: ***7. Capitec Bank can you kindly refund me.

Helpful (0)

Replies (1)

Capitec Bank's replyOfficial

13 May 2020, 15:07

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction. Kind regards
Capitec Bank

Capitec Bank's reply13 May 2020, 15:07

Official